Frequently Asked Questions

Transaction

How can I purchase digital collectibles?





What if I do not receive my digital collecitibles after paying?





What if I received a wrong item?





Why did my transaction fail?






Payment

What types of payment and currencies do you accept?





Do you charge transaction fees?






General

Community Guidelines and Terms of Service


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How do I reset my password?


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The packs say “Limit Edition”. What does that mean? Does it reset?





Is Paititi free?





Can I use Paititi app on computer?





Can I share my artwork on Paititi?





Do you issue refunds?





Is Paititi safe?





What is Paititi?






Others

Can I sell my account?


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Can I exchange my digital collectibles with others?





Can I gift my digital collectibles to others?





Can I have multiple accounts?





Can I delete my account?





Can I use Paititi App in my country?





What if my question isn't answered here?






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